In these Terms of Use:


He means the customer

His means the customer’s

Us or We means FotoInsight Limited and its suppliers and partners


  1. Order Acceptance:
    All orders are final and subject to the conditions in this document. The customer accepts these when placing an order. If a person who is under 18 years old wishes to place orders, the person must provide an email address for his or her parent or guardian. All data should be securely saved by the customer beyond the time of placing the order. We do not save or keep the data transmitted by the customer after print and delete all order related digital data with order fulfilment.

The customer is not allowed to upload, email to us or order prints of any images or other material which contain:

- nudity or pornographic or obscene or sexually inciting material;

- racist or extremist material;

- material that is likely to incite hatred against any person or group;

- blasphemous material;

- defamatory or otherwise actionable material;

- images of any criminal act;

- material the use or inclusion of which infringes any copyright, trademark or other intellectual property right of any third party;

- material that breaches any applicable laws or legislation.


  1. Property Rights:
    The customer herewith confirms, that he is responsible for the content of photos transmitted and entitled to transmit and print the images. The customer agrees when placing orders that he will only use the services of FotoInsight Limited and its partners in a manner that is consistent with these Terms of Use and in a way that complies with all applicable laws and regulations. The customer will defend and hold harmless FotoInsight Limited, its partners, officers, directors, employees, agents, licensors, suppliers and any third party and providers to us from and against any or all losses, expenses, damages and costs including legal fees resulting from any violation of the Terms of Use, or any activity relating to the customers account by the customer or any other person that uses the services through the customer’s account.
  2. Disclaimer:
    All liability for loss or damage suffered due to a delayed delivery of the item/s, whether this loss is caused by us or by a third party is expressively excluded.
  3. Price and Payment
    The customer must pay in full by credit or debit card in advance when submitting an Order online. The price of the Photographic Products ordered is the price in force at the date and time of placing the Order, as set out on this website, inclusive of VAT (or other prevailing sales tax at the current rate). Payments are securely processed by a third party merchant bank as "Internet Photoservice".

  4. Delivery:
    We strive to dispatch orders within one week, but are under no obligation to do so. Our dispatch audit systems serve as proof of posting. If an order becomes lost in the postal system, we will resend the order, once 10 working days has passed since we dispatched the items, for which we may request the customer to resubmit the order data. Should the second package dispatched also become lost our liability ceases. If we have sent the customer’s order again and either package is returned to us for non collection from a sorting office or incorrect/incomplete address provided then the postage cost of this order is payable again. Orders shipped to an address outside the European Union are final (except for quality issues) and we cannot be held responsible for non-delivery of these items.
  5. Liability:
    Any complaints, as far as visible faults are concerned need to be presented by the customer within two weeks of receipt of goods. Non-visible faults are covered for six month by the consumer warranties as defined in the local laws. We will chose to either repair or replace faults in case of valid complaints. In no event FotoInsight Limited or its suppliers’ or its partners maximum liability, under any circumstances whether based on action or claims in contract or in tort (including without limitation negligence and strict liability) exceed the purchase price of the print order.
  6. Warranty:
    FotoInsight Limited offers the customer through ”World of Picture” the opportunity to manage digital photographs on a password protected website and to save them for a limited period of time. Access to the image data is protected through password (authorization process through email-Address and the user’s password). The customer commits to treat the password confidential and safe and to provide it only to authorised third parties. FotoInsight Limited and “World of Picture” do not accept liability for damages due to unauthorised use of passwords. Any customer can share selected images with a group of people determined by customer, as for example with family or friends. To “share” images, he selects images and sends an email to the chosen people, communicating to them the web-address where the selected images can be seen. The people with whom images are being shared can see the images, share them with others or order prints. FotoInsight Limited and “World of Picture” commit to undertake all reasonable effort to maintain the website working with a minimum of interruptions. FotoInsight Limited or “World of Picture” can not be hold liable for any damage arising out of faults or failure to connect to the web-site, parts of it or similar technical problems. FotoInsight Limited and World of Picture do not accept any liability for loss of data, except in case of gross negligence or intent.

  7. Law and jurisdiction:
    These terms (and the provision of goods and services by us) are governed by and to be interpreted in accordance with the laws of the United Kingdom . In the event of any dispute arising in relation of these terms or in relation to the provision of any goods and services by us the English courts will have exclusive jurisdiction over such dispute.

FotoInsight Limited, Cambridge, UK, 22 November 2010.



Tel. 01926 463117

Email support (at)